Welcome to Live-English Knowledge Base. In the Knowledge Base, you will find the answers to your questions. If you have questions that have not been answered yet, please contact us and we’ll be in touch within 2 business days.
Getting started
- The trial lesson
- What do you need to get started
The Member Area
- Booking STARTER lessons
- Booking PRO lessons
- Booking PREMIUM lessons
- The Grammar Corner
- Differences between the formulas
- Cancelling a lesson
- Course expiring soon
- The Study Box
- Sending messages to my teachers
- Changing my time zone
- Updating my contact details
Technical questions
- Using Zoom for your English lessons
- Using Skype
- Lessons by phone
Teaching questions
- The Live-English Club
- How to book a private English lesson
- Choose a teacher
- Optimal lesson frequency
- How does a lesson take place
- What if I can’t attend a lesson
- Feedback reports
English Courses
- The BASIC Formula
- The PRO Formula
- The PREMIUM Formula
- What is the best course for me?
- Writing courses
- Live-English Club
- Business English Group lessons
- English Conversation Group lessons
- English Grammar Group lessons
Orders and refund
- How long is my course valid for
- How can I get a refund
- How can I access my invoices
- The free trial lesson